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Case Parts & After-Sales Service — Global Dealer Network

Genuine parts, certified technicians, and planned maintenance through authorised Case dealers in 160 countries.

Genuine Parts Network

80,000+ genuine part numbers stocked at regional distribution centres. Standard parts dispatch within 48 hours. Online parts ordering available 24/7.

24/7 Technical Helpline

Certified product support engineers available around the clock. Remote diagnostics via SiteWatch telematics to identify faults before dispatching a technician.

Operator & Technician Training

Factory-certified programmes for operators and maintenance staff at Case training centres or on-site at your operation.

Planned Maintenance

Scheduled service contracts that maximise uptime. Includes oil analysis, wear part forecasting, and inspection documentation.

Extended Warranty

Extend coverage up to 5 years / 10,000 hours. Full powertrain and hydraulic system protection.

SiteWatch Telematics

Real-time fleet monitoring: GPS location, engine hours, fuel consumption, fault codes, and geofence alerts via web portal and mobile app.